Healthcare Navigators is in the business of providing informed, committed, and compassionate consultative services. We can consult with individuals, and/or their immediate family members, and/or individuals who are serving as health care decision makers who may be facing a difficult health care event. Healthcare Navigators can assist and support with information regarding confusing health care issues, complicated medical diagnoses or procedures, a health care crisis, or issues pertaining to the end of life.
Physicians often have limited time with which to interact with their patients, and as a result, patients are often left with many unanswered questions. More importantly, patients “don’t know what they don’t know” and are ill-equipped to ask the right questions. Healthcare Navigators can help bridge that gap by taking the time to listen, by helping you to understand the issues that you are confronting, and by providing you with the questions that your physician might need to answer in order for you to comfortably arrive at difficult health care decisions.
One of the most stressful events that patients and families encounter occurs during the end of life. Healthcare Navigators can help here as well. In the face of a crisis, making decisions can be crippling. Planning ahead and having the information with which to make sound decisions about “advanced directives” and end of life care is the best way to avoid such crises. Healthcare Navigators will assure that you understand the options that are available for end of life care. The options pertaining to advanced directives and the implications of specific choices will be clearly explained.
Health Care Navigators will not be a substitute for your physician and will not provide medical advice or any form of medical treatment. Health Care Navigators will not be permitted to communicate directly with your physician or review medical records without the express written consent from you and your providers.
(Please refer to the Limitation of Services in the Healthcare Navigators’ Letter of Agreement for a more detailed explanation of the limitation of our services)
The fee for retaining the services of Healthcare Navigators will be based on an hourly rate of $200 per hour. Dr. Buxbaum will be available by phone and email, and can be available to travel to your home or office to provide his consultative services.
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