Healthcare Navigators specializes in providing informed, committed, and compassionate consultative services. We offer consultations for individuals, their immediate family members, and health care decision makers who may be facing challenging health care events. Our team of health care navigators can assist and support you with information regarding confusing health care issues, complicated medical diagnoses or procedures, health care crises, or matters related to end of life decisions.
Physicians often have limited time to interact with their patients, leaving many questions unanswered. Patients frequently “don’t know what they don’t know,” making it difficult for them to ask the right questions. Healthcare Navigators bridge this gap by taking the time to listen, helping you understand the issues at hand, and providing the necessary questions that your physician should address to assist you in making informed health care decisions.
One of the most stressful experiences that patients and families face occurs during the end of life. Healthcare Navigators can support you in this area as well. In times of crisis, making decisions can be overwhelming. Planning ahead and having the right information to make sound choices about advanced care directives and end of life care is crucial for avoiding such crises. Our health care navigators ensure that you fully understand the available options for end of life care, including advanced care directives and the implications of specific choices, which will be clearly explained.
Health Care Navigators are not a substitute for your physician and will not provide medical advice or any form of medical treatment. While Health Care Navigators can assist you with consultative services, they will not be permitted to communicate directly with your physician or review medical records without your express written consent and that of your providers. Additionally, it is important to note that Health Care Navigators do not handle advanced care directives. (Please refer to the Limitation of Services in the Healthcare Navigators’ Letter of Agreement for a more detailed explanation of the limitation of our services.)
The fee for retaining the services of health care navigators will be based on an hourly rate of $200 per hour. Dr. Buxbaum will be available by phone and email and can travel to your home or office to provide his consultative services and assist you with advanced care directives.
HCN Agreement (pdf)
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